Staying Alive CPR LLC

Frequently Asked Questions
Q: Who needs CPR, First Aid, or AED Training? 
A: Everyone! The Federal Occupational safety and Health Administration (OSHA) and a number of State and Federal Regulatory agencies require many occupations to maintain current training in CPR and First Aid. Some industry examples include: construction workers/foremen, manufacturing, teachers and coaches, childcare employees, fitness trainers, lifeguards, Emergency Response Team members, church/community groups and healthcare workers. 

Q: How long is my certification good for?
A: CPR/AED and First Aid certifications from the American Heart Association are valid for two years.

Q: Which course is right for me?
A: CPR training typically covers care for adult, child and infant cardiac and choking emergencies. AED (automated external defibrillator) training is included in all CPR classes.
Basic Life Support-BLS is for the  Healthcare Provider: RN's, LPN's, CNA's, MD's or anyone who works in a healthcare environment.
Heartsaver courses are for everybody else: Personal Trainers, Teachers, Scout Leaders, Coaches, Corporate Safety personnel, new parents and anyone with an interest in learning CPR. 
First Aid Training teaches you how to respond to several categories of emergencies: medical (cardiac, stroke), allergies, environmental (bites, stings, heat/cold related) and injuries (cuts, fractures).  

Q: What is blended learning?
A: Blended learning uses online technology not only to supplement but also to transform and improve the learning process. Successful blended learning can reach students with varying learning styles and in different environments. It is a combination of eLearning, in which a student completes part of the course in a self-directed manner, followed by a hands-on session with an Instructor or using a voice-assisted manikin (VAM).

Q: What is HeartCode BLS?
A: HeartCode BLS is the online portion of BLS blended learning. It uses a variety of eLearning assets such as dramatizations, eSimulations, animations, self-directed learning, and interactive activities to teach students BLS knowledge and skills. After completing the online portion, students must attend a structured Instructor-led hands-on session that focuses on meaningful skills practice, debriefing, team scenarios, discussions of local protocols, and skills testing. 

Q:  What is required for student entry into a Heartsaver First Aid and CPR AED hands-on session?
A:  Upon successful completion of the online portion, students receive a certificate of completion, which they must present for entry into an Instructor-led hands-on session.

Q:  Is there a written test that must be completed for the Heartsaver blended learning courses?
A:  The AHA does not mandate completion of a written test for Heartsaver courses; however, an optional written test has been developed for Instructors to administer to students whose employers require completion of a written test. This test can be obtained by Training Center Coordinators, upon request, from the AHA Customer Support Center.
Instructors who need to issue the Heartsaver optional written test should issue it to students during the hands-on session of the course.

Q:  Is a skills session/test required?
A:  A hands-on skills practice session for first aid, CPR, and AED, and a skills test for CPR and AED skills are required. During the skills practice session, students have the opportunity for one-on-one time with an AHA instructor to ask questions, receive feedback, and gain confidence performing skills. A CPR and AED skills test with the instructor is the final step to earning a Heartsaver First Aid with CPR & AED Course Completion Card.

Q: I have a disability and can't perform all the skills. Can I be certified? 
A: No. CPR/AED and First Aid certifications require that students must pass a skills test. Students who cannot perform the skills are not issued certification cards. However, a person with a disability can perform many of the skills as well as guide another rescuer through the steps. Even though a person may not be able to complete the certifcation requirements, it is still a good idea to complete as much of the training as possible. There are Friends and Family CPR classes for those who do not require a CPR Card. Students who are recovering from a temporary injury that prevents their full participation in a class are encouraged to reschedule their class to another day or time when they will be able to participate. 

Q: Can training be provided at our location?
A: Yes! All of our classes typically take place at work sites. It can be difficult to find a class at a training center. That is why we bring the class to you. We have all the necessary practice equipment and are happy to bring it to your office.
We are also able to accommodate a small class at our home office in Leesburg.  

Q: What is the minimum age for CPR, First Aid or AED Certification? 
A: If a student can understand the information and pass the written and skills testing, then he or she should be issued a certification card regardless of his or her age. Participants must be able to effectively deliver compressions for a period of time to be considered for certification. There are Friends and Family CPR classes for those who do not require a CPR Card. 

Q: What do I need to bring to class?
A: There are several things to consider bringing when getting ready to come to class. 
A snack and/or a beverage, if you get hungry. 
Wear comfortable clothing as you will be getting down on the floor to work on the manikins. 
Avoid heavy perfumes or lotions for the comfort of all concerned. 

Q: When will I receive my certificationcard? 
A: The AHA is now only awarding ecards for certification classes.
Cards are typically delivered to your email within 24 hours of completion of your class. 

Q:  How do I get another copy of my card if it's missing, lost or damaged?
A:  A replacement card can be issued to you for a fee of $20, send a message to get to process the started.

Q: How do I pay for my class? 
A: We are happy to accept cash, checks, Venmo, Paypal, and Apple Pay.  Corporate accounts can expect that once a reservation for a specific number of students has been confirmed 48 hours prior to the class, the invoice will reflect that confirmed number.  Students may be substituted for one another.

Q: What is your cancellation policy?
A: We understand that extenuating circumstances may prevent someone from attending a class. Reservation changes may be made with no charge up to 48 hours prior to the class. After that time, you (or your organization) forfeit that tuition. 

Q: What is your Late policy?
A:  Latecomers will need to reschedule.  We cannot allow someone into the class once it has started. Please call as soon as you know that you're running late or are lost so that arrangements can be made promptly.  

Q: Am I covered by the Good Samaritan Law?
A: The good Samaritan Law is different in every state. Most good Samaritan Laws protect rescuers from civil liability as long as you: 
•  Act in good faith (responding voluntarily)  
•  Stay within the scope of your training 
•  Do not cause any further harm to the victim 
•  Stay with the victim until someone of equal or greater training arrives. 
Generally, trained rescuers are covered by this law as long as they meet these parameters.

Q: What service area do you teach in?
A: The homebased office is in Leesburg, VA. Classes can be scheduled for any location in Northern Virginia including but not limited to Leesburg, Lucketts, Hamilton, Lovettsville, Waterford, Purcellville, Round Hill, Bluemont, Lansdowne, Ashburn, Sterling, Herndon, Reston, Aldie, Middleburg, South Riding, Chantilly, Fairfax.